“东泰精诚服务”品牌建立于2006年,秉承了东泰机械所有售后人“精于勤,诚于心”的服务理念;

“东泰精诚服务”始终致力于为您提供高水准的售后服务,坚信精湛的服务技术源于专业和勤奋、真诚的服务态度来自责任与用心。

维修技师经过东泰的专业培训,技术精湛;坚持以顾客满意为服务原则,以精致的配件和服务,追求精益求精。

诚心,真心实意为顾客提供高品质服务,切实满足顾客需求;
诚意,真诚倾听顾客心声,全力提升顾客满意度;
诚信,价格公开、透明,顾客明明白白消费。

Superior

Repair technician through professional training, our skilled; adhere to customer satisfaction as the service principle, with exquisite accessories and services, the pursuit of refine on.

Sincere

Have a genuine and sincere desire to provide high-quality service for the customer, to meet customer demand.

以专注态度打造遍布全国的服务维修网络;
以专业技术服务每一位客户;
以专门课程传播机械操作及故障排除知识技能。

Professional

To focus on attitude to create a nationwide service repair network;
Professional and technical service to every customer;

备件中心覆盖全国,快速抵达;
急件飞机航空运输,快速无误;
廿四小时服务通道,快速维修;
现场维修分钟计时,快速完工。

Quick

Spare parts center covering the whole country, quickly arrived;
Dispatch aircraft air transport, fast and correct;
A 24 - hour service channel, rapid repair;
The scene repair minutes, rapid completion.

产品备件价格公道,省钱;
现场服务价格合理,省心;
服务网络分布普及,省事。

Cost Saving

Spare parts for the products at reasonable prices, save money;
On site service and reasonable price, worry;
Service network distribution of popularization, easy.

服务网点遍布全国多个城市,服务流程化、规范化、岗位齐全,人员多。

Abundant

The service network all over the country more than one city, service process, standardization, job is complete, a number of staff.

精诚服务关爱服务活动,爱之深;
服务活动提供免费检修,爱之切;
服务维修配送精美礼品,爱之广。

Care

Excellent service for customers;
Free service provided frequently;
Free gift for customers while servicing.

全   365x24

365:天天服务,全面到位;
24小时的预约维修服务,无时不在;
24小时的现场救援服务,无处不在;

Overall: 365x24

365-day comprehensive services;
24-hour call for maintenance services;
24-hour call of rescue services anywhere you are;

责 5-10-2-2

5分钟—将顾客的求助信息反馈至服务店;
10分钟—询问顾客,服务店是否与其联系;
2小时—回访救援人员,询问是否到达;
第2天—回访顾客,询问是否对服务店服务满意;
将顾客每一需求视为己任,落实到底。

Responsibility: 5-10-2-2

5 Minutes-Transferring the customer's request to service shop,
10 Minutes-Confirming whether service shop contact with the customer;
Treat every customer's needs as our own responsibility and carry it out.